“For over 50 years, AJ Al Asmawi Group has spearheaded successful projects and ventures in Dubai’s thriving business ecosystem. Our goal is to deliver exceptional service and a distinctive experience to every client through our skilled and dedicated teams.” – AJ Al Asmawi Group
Drilltech stands apart from conventional steel stockholders. Beyond standard offerings, they specialize in precise CNC machining of complex products made from specialty metals, sourced from both mills and local suppliers. These intricate products demand strict quality control and consistent adherence to standards, a priority clearly reflected in Drilltech’s quality policy and commitment to continuous improvement.
To maintain their reputation for excellence, Drilltech required a system that could reliably and accurately track materials, specifications, and certifications across their inventory. Additionally, they sought a solution that would enhance process efficiency with comprehensive reporting capabilities.
Enter iMetal: A Comprehensive Solution
Drilltech turned to iMetal for its precise traceability features, enabling them to track order statuses seamlessly without depending on individual departments. The system’s robust reporting capabilities exceeded expectations, offering a comprehensive view of the production process. This visibility allows the team to identify and resolve issues promptly, minimizing delays and ensuring smooth operations.
Drilltech’s need for a swift implementation was met by the JMS team, who completed the installation and training process in just eight weeks. This included three weeks of on-site training provided by the JMS support team.
Mark Beard, a seasoned Jonas Metals Software consultant and iMetal expert, worked closely with Drilltech to customize the system to their unique needs. For the final phase of end-user training, Mark was joined by Nigel Johnson, JMS’s professional services manager. Together, they ensured Drilltech’s team was fully equipped to utilize iMetal effectively, achieving the targeted go-live timeline.
Immediate Impact and Benefits
Tarek Oudeh, General Manager of Drilltech’s Dubai facility, was impressed by the immediate improvements brought by iMetal.
“This system is invaluable for retrieving order information at any stage without depending on specific process teams. It enhances planning by tracking order status, reducing delays, and increasing awareness of released orders. iMetal also optimizes process planning by showing machine loads and task schedules on a daily basis,” – Tarek Oudeh
For Tarek, iMetal’s standout feature is its reporting functionality. By holding team members accountable for updating their processes, the system has improved communication and teamwork, driving operational success.
A Partnership for Success
The JMS team is proud to collaborate with Drilltech UAE, a forward-thinking and hardworking organization, to deliver software solutions that drive tangible results. With iMetal now deployed across facilities in the UK, North America, and the Middle East, JMS continues its global expansion. If you’re seeking practical solutions to streamline your operations, JMS is ready to assist you!